When Complaints Become Too Costly for Ordinary Citizens
Back in 2021, I lodged a complaint against a law firm. The Advocates Inquiry Committee in Kota Kinabalu heard the matter. What followed was troubling: two different signature pages were produced for the findings. One page bore the signatures of members who had actually attended the hearing. The other included members who had not been present, yet their signatures were counted toward the majority decision. The Committee then declared that it was “their practice” to circulate findings to all members—even those absent—and to allow them to sign off. On that basis, my complaint was dismissed.